Digital Hands helps improve the health of the people in northern Texas
This major healthcare provider’s primary service area is home to more than 6.2 million people. Their network consists of 25 acute-care and short-stay hospitals, 18 outpatient facilities, and more than 250 other community access points. The customer operates more than 3,800 licensed beds, supports more than 22,500 employees, and counts more than 5,500 physicians with active staff privileges at its hospitals.
The Challenge: Consolidate IT operations into a best-practices model
The healthcare provider supports nearly 300 access points. The Health Insurance Portability and Accountability Act, or HIPAA, requires the provider to comply with strict national standards for the use and dissemination of electronic health care transactions. HIPAA defines policies, procedures, and guidelines for maintaining the privacy and security of individually identifiable health information and establishes civil and criminal penalties for violations. With so many locations falling under such stringent requirements, the provider knew it had to be better organized.
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