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SIEM-as-a-Service

Managed SIEM

Optimize your SIEM with 24x7 monitoring, continuous tuning, and precise detections that catch anomalies and minimize false positives. We provide high-fidelity, low-volume alerts, so your team can focus on only the threats that matter.

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Challenges

Expert solutions for every challenge.

  • Rapidly Evolving SIEM Needs

    Your SIEM needs are a moving target. As your IT environment and business grow, your SIEM requires continuous tuning to stay sharp and effective.

  • Dependence on Out-of-the-box Detections

    Many teams and MSSPs rely solely on the SIEM tech provider’s out-of-the-box detections, resulting in a flood of noise. At Digital Hands, we take a comprehensive approach: we validate the tech provider’s detections, apply universal detections across our customer base, and create custom detections tailored to your specific needs. This means precise and effective threat detection and minimal noise.

  • Alert Fatigue

    We cut through the noise, streamlining alert management so you can focus on the real threats. Poorly written detections cause alert fatigue, overwhelming your team with unnecessary alerts. We tackle this by continuously curating robust detections, filtering out known false positives, and ensuring accurate parsing. Our experts manually investigate what's left, delivering only contextualized, high-fidelity alerts to reduce alert fatigue and enhance your focus on critical threats.

  • Ingesting Excessive Data Sources

    Many cloud SIEMs encourage ingesting all data sources, leading to increased noise and expenses. We take a comprehensive approach that reduces these costs and helps you identify and ingest only the data sources with true security value. This targeted approach ensures we focus on what truly matters, minimizing unnecessary alerts and maximizing threat detection.

  • Underutilized SIEM

    Don’t let your SIEM turn into expensive shelfware. Without continuous tuning and evaluation, your SIEM can become ineffective, bombarding your SOC with unnecessary alerts. Our team ensures your SIEM remains effectively regularly updating detections and refining rules to minimize noise. 

  • 24/7 Compliance Coverage

    Compliance demands round-the-clock vigilance. Our expert team ensures precise, 24/7 monitoring with threat detection in seconds, response in under 4 minutes, and resolution in 14 minutes.

Benefits

Alerts that matter. Solutions that work. A partner you trust.

Our composable cybersecurity solutions are designed to stay ahead of constantly evolving threats. We’re smarter, more flexible, and always Get There First.™

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High Fidelity, Low-Volume Alerts

Our team pairs real-world knowledge with CyGuard Maestro™ to deliver high-fidelity, low-volume alerts. We continuously craft custom detections that suppress false positives and highlights real threats. 

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Rapid Time to Value

From day one, we ensure fast and reliable deployment. Get up and running quickly with rapid, relentless threat detection throughout your entire security lifecycle.

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Security Beyond Compliance

Go beyond mere compliance. Our team leverages automation and deep expertise to minimize noise and enrich genuine alerts, ensuring proactive security measures that go beyond 24/7 monitoring to enhance your security posture and regulatory adherence.

Composable Security Model

Our Managed SIEM service offers 24/7 monitoring and expert management, optimizing your SIEM with precise tuning and over 200+ custom detections. We minimize false positives and enhance threat detection, partnering with your team for comprehensive alert triage and response.

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Bring your tech. We’ll bring ours. Or a blend of the two.

Digital Hands Platform
Managed Security Services

24/7 seasoned experts who know your environment inside out, keeping you ahead of every threat.

CyGuard Maestro™

Extreme automation and native threat intelligence that contextualizes and responds to modern threats at machine speed.

Solutions

200+ Out-of-the-Box Detections

99% Alert Efficacy

85.5% Reduction in Human Alert Processing

Real-time Threat Detection

MITRE ATT&CK Threat Mapping

How It Works

We’re with you every step of the way. Digital Hands keeps your SIEM from becoming shelf-ware with best practice configuration, custom detections, and continuous tuning to stay ahead of evolving threats.

Set Up

We establish your SIEM environment including initial configurations and access controls.

Log Collection

We’ll ensure your SIEM is collecting logs from all relevant security data sources.

Policy Implementation

We’ll implement best practice detection policies based on the MITRE ATT&CK framework.

Baseline Tuning

We’ll tune your SIEM to reduce false positives and ensure high-fidelity alerts.

Custom Detections

As your proactive partner, we’ll take the time to understand your unique environment and tailor detections to you.

Continuous Tuning

We’ll continuously refine detection rules and policies to adapt to emerging threats and regularly review and make adjustments.

Why Digital Hands

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  • Rapid, Relentless Protection

    From day one to daily support, Digital Hands is your cybersecurity partner. Our tenured team delivers swift threat detection, response, and remediation, proactively identifying gaps in your security environment.

  • No False Positives

    We never miss routine threats, and we don’t escalate every anomaly. Our 24/7/365 monitoring, sophisticated use case libraries, and expert team ensure no guesswork, no gaps.

  • Full Transparency

    No black boxes here. We provide full visibility into every threat and escalation, giving you a clear picture of your security environment. Our portal shows activity logs and vital context on threats, enabling quick response.

  • Unmatched Flexibility

    Your tech stack is our tech stack. We maximize your previous cybersecurity investments with our composable security model, offering 300+ out-of-the-box integrations.

  • Proactive Partnership

    We've stood in your place and now walk by your side. Our tenured team members understand your challenges and work closely to ensure your security posture is strong.

why digital hands

Instant Insights

Dive into our resource library to uncover strategies and insights from some of the most seasoned cybersecurity professionals in the business.

Read More
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Your Managed SIEM Provider Should Offer More Than Out-of-the-Box Detections

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Beyond Default SIEM: Why Custom Data Ingestion Matters

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The Hidden Costs of Poor SIEM Service: 3 Issues to Eliminate Now

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The Human Element in MDR: Why You Will Always Need Humans for Advanced Threat Detection and Response